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Terms & Conditions

These Terms govern your relationship with the operator of friday-casino-new-zealand, available exclusively at friday-nz.com. By accessing or using the services as of 6 November 2025, you agree to comply with these Terms and all applicable laws and regulations of New Zealand and relevant licensing jurisdictions.

Definitions

OBSERVE: Identify essential legal and operational terms for clarity and compliance. EXPAND: Ensure definitions are precise, align with industry standards, and match jurisdictional expectations. REFLECT: Deliver clear, unambiguous explanations to prevent user misunderstanding and support enforceability.

  • Operator: The legal entity responsible for offering and managing the friday-casino-new-zealand platform on friday-nz.com, operated by 1UP Entertainment B.V., or its licensed subsidiaries as applicable.
  • User/Player: Any individual who registers, accesses, or uses any services on friday-nz.com.
  • Account: A personal, verified user profile created on friday-nz.com granting access to gambling and related services.
  • Bet: Any monetary stake placed on a game or event outcome on friday-nz.com.
  • Wager: The act of placing a bet, including the total amount risked.
  • Bonus: Any promotional offer, credit, or incentive provided by the Operator subject to specific terms and wagering requirements.
  • KYC (Know Your Customer): Regulatory process requiring identity and eligibility verification of Users.
  • Game: Any casino game, slot, or live dealer activity accessible via friday-nz.com.
  • Responsible Gambling: Policies and practices ensuring safe, fair, and accountable gaming behaviour.

Account Registration

OBSERVE: Confirm NZ legal age limit, account creation steps, and user duties. EXPAND: Integrate KYC, anti-fraud, and data integrity requirements. REFLECT: Provide a transparent, stepwise process with legal protections and compliance checks.

  1. Eligibility: Only individuals aged 18 or older and legally permitted under NZ law may register an account. Users must not be excluded under local or international gambling restrictions.
  2. Registration Process:
    • Complete the online registration form with accurate, current information.
    • Verify your email address via the provided confirmation link.
    • Submit government-issued photo identification and proof of address upon request, in accordance with KYC and anti-money laundering (AML) regulations.
  3. User Obligations:
    • Maintain the accuracy and completeness of all information provided.
    • Safeguard account credentials; sharing or transferring accounts is strictly prohibited.
    • Notify support@friday-nz.com immediately upon suspicion of unauthorised access or data breach.
  4. Account Verification and Review: The Operator reserves the right to suspend or close accounts pending verification or if regulatory concerns arise, including suspected fraud or underage gambling.

Regional Compliance Note: All registration and KYC procedures are adapted to NZ legal requirements and may be updated in line with regulatory changes effective in 2025.

Betting & Gameplay Rules

OBSERVE: Outline minimum/maximum bets, available bet types, and conduct standards. EXPAND: Address cancellation, modification, and live interaction rules. REFLECT: Protect platform integrity and user rights through enforceable standards.

  1. Bet Placement:
    • Bets must be placed via your verified account on friday-nz.com only. Minimum and maximum bet amounts are specified per game and may be adjusted at the Operator's discretion, in compliance with applicable laws.
    • All bets are final once confirmed. Modification or cancellation of bets is not permitted except in cases of technical error or manifest mistake, as determined by the Operator.
  2. Gameplay Conduct:
    • Users must adhere to fair play principles and refrain from cheating, collusion, or exploiting software bugs.
    • Abusive, defamatory, or offensive behaviour in live chats, games, or towards staff will result in suspension or permanent account closure.
  3. Live Casino Rules: Participation in live casino games is subject to additional house rules, which must be observed at all times.
  4. Fraud Prevention: Any attempt to manipulate results, use automated systems, or engage in fraudulent activities will result in immediate exclusion and potential legal action.

Regional Compliance Note: All gameplay and betting rules are enforced in accordance with NZ gambling regulations and Operator licensing conditions.

Bonus Terms

OBSERVE: Define bonus activation, qualification, and wagering requirements. EXPAND: Address prohibited activities, timeframes, and policy on stacking offers. REFLECT: Ensure user understanding and prevent abuse through clear, enforceable terms.

  1. Bonus Activation and Qualification:
    • Bonuses are granted at the Operator's discretion and subject to specific eligibility and activation criteria, as detailed in each promotion.
    • Users must opt-in to promotions and meet all qualifying conditions within specified timeframes, which may not exceed validity beyond 31 December 2025 unless otherwise stated.
  2. Wagering Requirements:
    • All bonuses are subject to minimum wagering requirements (e.g., 30x bonus amount), which must be met before withdrawal of bonus funds or winnings.
    • Failure to meet wagering requirements within the validity period will result in forfeiture of bonus and associated winnings.
  3. Prohibited Actions:
    • Bonus abuse, including but not limited to fraudulent account creation, multiple redemptions, or low-risk wagering strategies, is strictly prohibited.
    • Combining multiple promotions or offers unless explicitly allowed is not permitted.
    • Certain games may be excluded from bonus play; see specific promotional terms for full details.
  4. Bonus Modification and Cancellation: The Operator reserves the right to modify, suspend, or cancel any bonus offer at its sole discretion to prevent misuse or ensure regulatory compliance.

Regional Compliance Note: All bonus terms are subject to NZ advertising and consumer protection laws and may be adjusted for regulatory alignment in 2025.

Payments & Withdrawals

OBSERVE: Identify accepted payment methods, limits, fees, and processing times. EXPAND: Integrate refund, anti-fraud, and responsible gambling safeguards. REFLECT: Provide clear, enforceable procedures and legal user protections.

  1. Deposit Methods:
    • friday-casino-new-zealand accepts deposits via credit/debit cards, e-wallets, and approved cryptocurrencies, as listed on friday-nz.com.
    • All deposits must originate from payment accounts registered in the User's name.
  2. Withdrawal Procedures:
    • Withdrawals are processed to the original funding method, subject to KYC and AML checks. The Operator may request additional documentation before processing withdrawals.
    • Minimum and maximum withdrawal limits apply per transaction and per period, as specified on friday-nz.com. Processing times typically range from immediate to 5 business days, subject to payment provider and regulatory review.
    • No fees are charged by the Operator for standard withdrawals; third-party provider fees may apply.
  3. Refunds and Payment Disputes:
    • Refunds on bets or bonus funds are granted only in cases of confirmed technical malfunction or error. The Operator's decision on such matters is final, subject to applicable dispute resolution procedures.
    • Chargebacks, reversals, or payment fraud will result in account suspension and possible legal action.
  4. Responsible Gambling: Users may request withdrawal locks, deposit limits, or self-exclusion at any time by contacting support@friday-nz.com.

Regional Compliance Note: All payment and withdrawal processes comply with NZ anti-money laundering regulations and industry best practices.

Limitation of Liability

OBSERVE: Define Operator obligations, liability exclusions, and compensation limits. EXPAND: Include force majeure, technical failure, and fair play disclaimers. REFLECT: Protect Operator from undue claims while ensuring user rights under NZ law.

  1. Operator Obligations: The Operator commits to delivering fair, transparent, and accurate gaming services in accordance with all applicable laws and licensing conditions.
  2. Exclusions of Liability:
    • The Operator is not liable for losses resulting from technical failures, internet connectivity issues, software bugs, or events outside reasonable control, including force majeure.
    • Users accept that all bets and outcomes are determined by certified random number generators or live dealer systems, and accept associated risks.
  3. Maximum Compensation: Any Operator liability arising from a particular bet, game, or transaction shall not exceed the original amount staked by the User.
  4. User Responsibility: Users are solely responsible for the legality of online gambling in their local jurisdiction and for maintaining account confidentiality.

Regional Compliance Note: These limitations are subject to mandatory consumer law protections under NZ law and do not affect statutory rights.

Intellectual Property Rights

OBSERVE: Identify intellectual property assets and legal protections. EXPAND: Extend coverage to software, content, and brand elements. REFLECT: Support enforcement through clear prohibitions and notices.

  • Ownership: All website content, software, graphics, trademarks, and related intellectual property on friday-nz.com remain the exclusive property of the Operator or its licensors.
  • Prohibited Use: Users may not copy, reproduce, modify, distribute, or otherwise exploit any site content or software without prior written permission from the Operator.
  • Infringement Consequences: Any unauthorised use or infringement will result in immediate account termination and potential legal action.

Privacy & Data Protection

OBSERVE: Reference privacy policy and regulatory data standards. EXPAND: Remind users of rights and Operator obligations. REFLECT: Ensure legal sufficiency and transparency.

All personal data is collected, processed, and stored in accordance with the friday-casino-new-zealand Privacy Policy, applicable NZ privacy laws, and Operator licensing requirements. By using friday-nz.com, you consent to all data practices outlined therein, including data sharing with regulatory authorities as required.

Changes to Terms

OBSERVE: Set out notification and acceptance procedures. EXPAND: Address user options in case of disagreement. REFLECT: Maintain legal effect and compliance with consumer protection standards.

  • Notification Procedure: The Operator reserves the right to update these Terms at any time, with changes communicated via email and/or website banners on friday-nz.com. The effective date of the latest version will always be indicated at the top of the Terms page.
  • User Acceptance: Continued use of friday-nz.com after notification constitutes acceptance of the updated Terms.
  • Opt-Out Option: Users who do not agree to any revisions must discontinue use of all services and may request account closure and withdrawal of any remaining funds, subject to standard verification procedures.

Termination & Suspension

OBSERVE: Define grounds, process, and user rights. EXPAND: Include notification, refund, and appeal mechanisms. REFLECT: Ensure legal enforceability and user protection.

  1. Grounds for Termination:
    • Breach of these Terms, fraud, provision of false information, or violation of NZ or international gambling laws may result in immediate account suspension or closure.
    • Accounts may also be terminated at the User's request or following prolonged inactivity, subject to applicable laws.
  2. Procedure:
    • The Operator will notify Users of account suspension or closure via registered email, stating the reason and effective date.
    • Any remaining legitimate funds shall be returned to the User's verified payment method, subject to pending investigations or regulatory requirements.
    • Appeals or queries may be directed to support@friday-nz.com within 30 days of notification.

Regional Compliance Note: All account actions are conducted in accordance with NZ consumer rights and Operator licensing obligations.

Governing Law & Jurisdiction

OBSERVE: Specify applicable laws, jurisdictions, and dispute procedures. EXPAND: Address multi-jurisdictional licensing and user recourse. REFLECT: Ensure enforceability and regulatory alignment.

  • Applicable Law: These Terms are governed by the laws of New Zealand, along with the regulatory requirements of the Kahnawake Gaming Commission and Curacao eGaming, to the extent applicable for NZ-based users.
  • Jurisdiction: Any disputes shall primarily be resolved through negotiation. If unresolved, disputes may be referred to arbitration under New Zealand law or, where required, the competent courts of New Zealand.
  • Regulatory Oversight: Users may also contact the relevant gaming authority (e.g., Kahnawake Gaming Commission or Curacao eGaming) for regulatory complaints as applicable.

Contact Information

OBSERVE: Integrate all provided contact data. EXPAND: Clarify support and legal points of contact. REFLECT: Ensure accessibility for all enquiries.

  • Customer Support: Email: support@friday-nz.com
  • Website: friday-nz.com
  • Operator Entity: 1UP Entertainment B.V., registered in Curaçao, operating under Curacao eGaming license OGL/2025/361/0119 and Kahnawake Gaming Commission authorization for NZ.
  • Regulatory Authority: Kahnawake Gaming Commission - https://gamingcommission.ca
  • Mailing Address: For legal correspondence, please request the current address via support@friday-nz.com due to regional office locations in Curaçao and Estonia.

For further legal or regulatory queries, address all correspondence to the Operator via the official support email above.