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Privacy Policy

This privacy policy explains how friday-casino-new-zealand, operating exclusively via friday-nz.com, collects, uses, and protects your personal information. This policy applies to all players and website visitors in New Zealand and is effective as of 6 November 2025. Protecting your privacy is essential to our operations and a legal requirement under applicable New Zealand data protection and gambling laws.

Who We Are

OBSERVE: The operator for friday-casino-new-zealand is 1UP Entertainment B.V., registered in Curaçao, with affiliated entities for regulatory purposes in Estonia (1Up Services (CY) Limited). The brand is operated exclusively via friday-nz.com for New Zealand users.

  • Legal Entity: 1UP Entertainment B.V. (Curaçao), in partnership with FarUp Entertainment N.V. (Curacao eGaming License OGL/2025/361/0119) and 1Up Services (CY) Limited (Estonia license).
  • Registered Address: 1UP Entertainment B.V., Curaçao (full legal address available upon request).
  • Governing Licenses:
    • Kahnawake Gaming Commission (Canada) - for NZ market compliance
    • Curacao eGaming License OGL/2025/361/0119
  • Data Protection Contact (DPO): Sophie Taylor, Data Protection Department
  • Contact Email: support@friday-nz.com

REFLECT: All privacy inquiries should be directed to our Data Protection Officer via the above contact, ensuring prompt and compliant responses under NZ law.

What Personal Data We Collect

OBSERVE: friday-casino-new-zealand collects various types of personal and technical data to provide and improve our services. The following categories are processed:

  • Personal Identification Data: Full name, date of birth, residential address, email address, phone number, and proof of identity documents (as required by KYC/AML regulations).
  • Technical Data: IP address, device information, browser type, operating system, access logs, and session activity.
  • Payment Data: Credit/debit card details, e-wallet IDs, bank account information, transaction history, and related financial verification data.
  • Behavioral Data: Betting and gameplay history, clickstream data, interactions within the site, and preferences.
  • Cookies and Tracking: Session cookies, persistent cookies, analytics cookies, and tracking technologies (see "Cookies & Tracking Technologies" below).

EXPAND: Data is collected both directly (user input) and automatically (technical logging) to fulfill legal, operational, and security requirements.

Legal Basis for Processing

OBSERVE: All data processing by friday-casino-new-zealand on friday-nz.com is strictly performed under one or more of the following legal bases in accordance with NZ law and international standards:

  1. User Consent: Explicit consent is obtained for marketing communications, cookies, and certain analytics activities. Users may withdraw consent at any time.
  2. Contractual Necessity: Processing is required to fulfill the contract between the user and the casino, such as account management, transaction processing, and service delivery.
  3. Legal Obligations: Compliance with applicable laws, including anti-money laundering (AML), know your customer (KYC), and regulatory reporting, mandates certain data processing and retention.
  4. Legitimate Interests: Processing for fraud prevention, security monitoring, dispute resolution, and business analytics, balanced against user rights and freedoms.

REFLECT: All processing activities are regularly reviewed to ensure ongoing compliance with legal and regulatory requirements specific to New Zealand and the online gambling sector.

Purpose of Processing

OBSERVE: The primary purposes for which friday-casino-new-zealand processes your personal data on friday-nz.com include:

  • Service Delivery: To register and maintain user accounts, process deposits/withdrawals, and provide access to online casino games.
  • Customer Support: To resolve queries, complaints, and provide technical assistance.
  • Regulatory Compliance: To meet legal obligations under NZ gambling law, including KYC/AML and responsible gambling requirements.
  • Fraud Prevention & Security: To detect and prevent fraudulent or suspicious activities and ensure the integrity of our operations.
  • Service Improvement & Analytics: To analyze user behavior and improve the functionality, security, and user experience of friday-nz.com.
  • Marketing & Promotions: To send promotional offers, newsletters, and updates (subject to user consent).

EXPAND: Each processing purpose is assessed for proportionality and compliance with NZ privacy and gambling regulations.

Disclosure & Sharing

OBSERVE: Your personal data may be shared with third parties only where necessary for operational, legal, or regulatory reasons, and always in accordance with applicable privacy laws.

  • Payment Service Providers: For processing deposits and withdrawals securely.
  • Technical & Support Service Providers: For hosting, IT security, analytics, and customer support.
  • Regulatory Authorities: Upon lawful request or as required by licensing conditions (e.g., Kahnawake Gaming Commission, Curacao eGaming, NZ authorities).
  • Affiliates & Advertising Networks: Only with explicit user consent for marketing or promotional purposes.
  • Corporate Group Entities: Within the 1UP Entertainment B.V. group (including Kanuuna Casino, 1Up Services (CY) Limited, Spindora Limited) for operational efficiency and compliance.

REFLECT: All third-party disclosures are governed by data processing agreements ensuring confidentiality, data protection, and legal compliance.

International Transfers

OBSERVE: Personal data collected by friday-casino-new-zealand may be transferred outside of New Zealand, including to jurisdictions such as Curaçao, Estonia, and Canada, where group entities and service providers operate.

  1. Protection Measures: All transfers are subject to robust safeguards, including:
    • Standard Contractual Clauses (SCCs) approved by the European Commission
    • Binding corporate rules or equivalent legal mechanisms
    • Assessment of recipient country data protection adequacy
  2. User Rights: Users are provided transparent information and may request further details about international transfer mechanisms.

REFLECT: Transfers are conducted only as necessary for service provision, regulatory compliance, or legitimate interests, and always in accordance with NZ and international privacy standards.

Data Retention

OBSERVE: friday-casino-new-zealand applies strict data retention policies to protect user privacy and comply with legal obligations.

  • Personal Data: Retained for the duration of the user account and up to 5 years following account closure, in alignment with NZ AML and gambling regulations.
  • Technical & Behavioral Data: Retained for no more than 3 years after collection unless required for regulatory or security investigations.
  • Cookies & Tracking Data: Retention varies by type (see "Cookies & Tracking Technologies").
  • Deletion Criteria: Data is deleted upon user request (subject to legal exceptions), expiration of retention period, or when no longer necessary for processing purposes.

REFLECT: Data retention practices are regularly reviewed to ensure compliance with evolving legal requirements and best practices.

Your Rights

OBSERVE: Users of friday-casino-new-zealand on friday-nz.com have extensive rights under New Zealand privacy laws, the General Data Protection Regulation (GDPR), and aligned international standards.

  1. Right of Access: Obtain confirmation of whether your data is being processed and receive a copy of your personal information.
  2. Right to Rectification: Request correction of inaccurate or incomplete personal data.
  3. Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal and regulatory retention requirements.
  4. Right to Restrict Processing: Request limitation of processing under certain circumstances (e.g., contesting data accuracy).
  5. Right to Object: Object to processing for specific purposes, including direct marketing or analytics.
  6. Right to Data Portability: Receive your data in a structured, commonly used format and transmit it to another controller.
  7. Right to Withdraw Consent: Withdraw previously granted consents (e.g., marketing) at any time, with no impact on prior lawful processing.
  8. Procedures for Exercising Rights:
    • Submit requests via support@friday-nz.com or via your account dashboard (where available).
    • friday-casino-new-zealand will respond within 30 days of receipt; extensions may apply for complex requests with appropriate notice.
    • All requests are processed free of charge unless manifestly unfounded or excessive.
    • For additional legal protection, users may escalate complaints to the New Zealand Privacy Commissioner if dissatisfied with our response.

REFLECT: These rights are protected and enforced in line with NZ and international privacy frameworks. Users will not be discriminated against for exercising their rights.

Cookies & Tracking Technologies

OBSERVE: friday-casino-new-zealand uses cookies and similar technologies on friday-nz.com for a range of service and analytics purposes.

  • Session Cookies: Enable secure access and navigation during your visit; deleted after session ends.
  • Persistent Cookies: Store user preferences and settings across visits; retained for up to 12 months.
  • Third-Party Cookies: Used for analytics (e.g., Google Analytics), advertising, and affiliate tracking; subject to third-party policies.

Cookie Management: Users can manage or disable cookies through their browser settings or via an internal privacy panel (where available). Disabling certain cookies may affect site functionality.

REFLECT: Cookie use complies with NZ privacy requirements and industry best practices. Detailed information is available in our Cookie Policy.

Data Security

OBSERVE: friday-casino-new-zealand employs comprehensive security measures to protect user data on friday-nz.com, aligning with international standards.

  • Encryption: TLS 1.2+ for all data transmissions; AES-256 encryption for data at rest.
  • Access Controls: Multi-factor authentication and strict role-based access to sensitive data.
  • Security Audits: Regular internal and third-party audits, including penetration testing and ISO 27001/SOC 2 alignment.
  • Incident Response: Defined procedures for identifying and managing data breaches, with prompt notification to affected users and authorities as required by law.
  • Staff Training: Ongoing information security training for all employees handling personal data.

REFLECT: Security protocols are continually updated to address emerging threats and regulatory expectations in New Zealand and internationally.

Complaints & Contacts

OBSERVE: Users may raise concerns or complaints regarding privacy or data protection at any time.

  1. Initial Contact: Email our Data Protection Officer, Sophie Taylor, at support@friday-nz.com. Include a detailed description of your concern and relevant supporting information.
  2. Resolution Procedure:
    • We acknowledge receipt of complaints within 5 business days.
    • Our data protection team will investigate and respond within 30 days. Complex issues may take longer, but you will be informed of any delay.
  3. Further Escalation:
    • If you are dissatisfied with our response, you may escalate your complaint to the New Zealand Privacy Commissioner (PO Box 10 094, Wellington 6143, New Zealand | Phone: +64 4 474 7590 | Email: enquiries@privacy.org.nz).
    • Users in other jurisdictions may also contact their relevant supervisory authority.

REFLECT: All complaints are handled impartially and confidentially, with the goal of achieving prompt and fair resolution while protecting your legal rights.

Updates

OBSERVE: This privacy policy for friday-casino-new-zealand is reviewed and updated regularly to reflect changes in law, technology, or business practice.

  • Notification Procedures:
    • Material changes are notified to users by email, website banners, and account dashboard alerts at least 30 days prior to taking effect.
    • Minor updates are published on the privacy page with a summary of changes ("changelog").
  • User Options: Users may object to significant changes or close their accounts without penalty before updates become effective.
  • Version Control: Last updated: 6 November 2025
  • Changelog: : Updated data retention periods, clarified international transfer safeguards, and enhanced user rights procedures for NZ compliance.

REFLECT: We encourage users to review this policy regularly to stay informed of their rights and our obligations.

Regional Compliance Note: This policy is specifically adapted to meet New Zealand regulatory requirements and incorporates leading international privacy standards. Any queries regarding jurisdictional applicability should be directed to our Data Protection Officer.